Industries · Retail & Consumer

Know your customer. Serve them everywhere. And run the back office without the busywork.

Retail and consumer businesses compete on experience, speed and margin. We build the commerce and customer applications, the analytics behind them and the automation that keeps operations lean — so teams spend their time on the customer, not the spreadsheet.

What we hear

Challenges in retail & consumer.

Disconnected channels

Online, in-store, marketplace and distributor data live in different systems, so no one has a clear view of the customer or the stock.

Slow, manual reporting

Sales and inventory reports are stitched together by hand, which means decisions are made on last week's numbers.

Operations that do not scale

Order handling, supplier communication and finance tasks grow with volume because they rely on people, not systems.

Use cases

Business scenarios we can deliver.

Illustrative scenarios showing how our capabilities apply — talk to us about yours.

Commerce and customer applications

The problem. The brand needs a web or mobile experience that reflects how its customers actually shop, and the current platform is holding it back.

Our approach. Design and build customer-facing web and mobile applications, integrated with commerce, inventory and payment systems, with automated testing to keep releases safe.

Sales and inventory analytics

The problem. Teams cannot see sales, stock and channel performance in one place without manual effort.

Our approach. Bring data from commerce, point-of-sale and distribution systems into a single cloud platform and build the models and dashboards teams need.

Order and supplier workflow automation

The problem. Order exceptions, supplier updates and routine finance tasks are handled by email and spreadsheets.

Our approach. Automate the repeatable steps with auditable workflows that connect existing systems, and route exceptions to the right person with the context they need.

AI for product content and customer queries

The problem. Writing product content and answering routine customer questions takes time that teams do not have.

Our approach. Build generative AI tools grounded in the brand's own catalogue and policies, with review steps before anything is published or sent.

Relevant capabilities

How we help.

Custom Software Development

Enterprise applications, SaaS products and web and mobile apps — from requirements and UX through build, testing and launch.

Data Engineering

Data platforms, pipelines, integration and analytics that turn scattered data into decisions.

AI Automation

Business process automation and intelligent workflows that stay predictable, auditable and cost-controlled.

Generative AI

Enterprise LLM solutions, knowledge assistants and RAG applications grounded in your own data.

Application Modernisation

Assess legacy applications, modernise their architecture and migrate them in stages — without a big-bang rewrite.

Platforms

Products that fit this industry.

SG

Spurgentic

Business rules authored in plain language, compiled into deterministic, auditable code — no LLM in the run path, least privilege by design.

FAQ

Common questions.

Do you replace our commerce platform or build around it?

Whichever fits. Often the right answer is to keep the platform and build custom experiences and integrations around it. We will recommend an approach after understanding your setup.

How long does a typical engagement take?

It depends on scope. We usually start with a short discovery, then propose a phased plan with a first release early on.

Next step

Talk to us about retail & consumer.

Tell us the problem you're working on. We'll come back within one business day with how we'd approach it.

Tell us about your challenge

What can we help with?

We read every message and will route it to the right person within one business day.