Strategy:

• Take Ownership of the entire team’s development org-wide
• Align employee goals to company goals – short term and long term
• Provide budgetary plans for approvals
• Report on a regular basis to senior management on progress, take necessary correction steps
• Sell internally the need to learn
• Identify certification programs linked to company goals and identify team members to take that path.

Training:

• identify the who, what, how, and track the training and development needs of the entire organization
• Identify trainers and ensure they are equipped to run the training program
• Measure, Track and Manage the effectiveness of the training programs (KPIs)
• Build reusable and regularly updated course content for ongoing use. Knowledge of using tools for delivering this would be good.

Onboarding:

• Run delivery team onboarding training – validate they know the basics as per their role for example – source control, basic database, devOps models etc

What kind of person would suit this role?:

• A self-starter – not waiting for direction more than the strategic overview and purpose – but a person who will completely run the program.
• Excellent peopleskills – to identify, coach the team and ensure people are bought into the idea that they are creating value by training others and by undergoing the training programs.
• Senior enough to have seen this before – so over 4+ years – preferably someone around 8 to 10 years of experience
• Been a part of technology services companies as a training manager or equivalent role with similar responsibilities